Go back to the Main FAQs list

How do I contact the Post Office?

If you're having a connection problem, then depending on its severity, it  may be possible to log into your Post Office Online Account, at http://www.pobroadband.co.uk and raise a Problem Ticket.

If you're unable to find the answers you need from our FAQs, you can contact us by using post, email, or by telephone.

  • Contact us by telephone

If you need an immediate answer, You can call our Customer Care Line on 0345 600 3210 - this is open every day - from 8am-8pm, Mon-Sat and 9am-6pm, Sun.

If you have a connection or other technical problem, you can call our Technical Help Desk at the number given above

Calls are free when made from an active Post Office HomePhone line. Calls from other service providers are charged at their standard rates.

  • Contact us by Email

You can use this email address -support@pobroadband.co.uk

  • Contact us by Post

Write to us at - Post Office Telecoms Services, PO Box 14125, Selkirk, TD7 9AF


© Copyright Post Office Limited 2020. All Rights Reserved.